About

Your local IT company supporting IT since 2002

Trust

Why choose us

Crosstek is a professional IT company specialising in providing IT support to small and medium-sized businesses and corporate organisations. We have been in the industry since 2002, with our services stretching throughout the South of England and the surrounding areas. We are aware that technical and IT-related problems can slow down your productivity. This is why we come in to solve the technical issues you are experiencing before they cause further downtime.

Our Values

Not all IT support service providers are the same. If you are looking for a company that is proactive and operates within a value-based framework to solve your problems, then search no more! At Crosstek, we believe in ethics and integrity as foundational aspects in creating long-lasting relationships with our clients. Keeping you satisfied by helping you meet your business goals through technology is our primary objective. For this reason, we ensure that our communication with you is plain and straightforward; no technical jargon.

Customised Service

We understand that every business is unique in its own composition and needs. Different brands have varying technological demands, and not every offering is suitable for your business. This is why we take time to understand how your enterprise operates, evaluate how you employ technology in your operations and give recommendations that are only tailored to your business. Our mandate is to ensure that you have access to different forms of digital tools and technologies to remain on top of the corporate game.

Dedicated to All Business Sizes

While some businesses run on complex IT systems and networks, others are managed using a single computer. Regardless of the size of your enterprise and its technical complexity, Crosstek has the skills and expertise to provide an equal level of quality service and attention. Do not hesitate to give us a call to have your IT problem addressed, no matter the degree of the issue.

Why Choose Us

So, wondering why choose us? Here is what makes us stand out.

Proven Track Record

We are experienced and certified to provide IT support services to small and medium-sized businesses. With 18 years of experience in the field, we have gained a reputation as one of the best IT companies across England. Our IT support model has been proven to work for businesses, particularly in facilitating growth, cybersecurity, and efficiency of operations.

Trust

Over the years, technology has changed the way businesses run their day-to-day operations. While technological advancement can place you at a competitive edge, it is possible to fall behind the competition when your IT infrastructure fails to beat the market standards. That is why we ensure you do not lag behind. You can rely on us every step of the way, keeping in mind that our services go beyond technology. At the heart of everything we do are customer care and personal service. This is to ensure that every problem presented to us has been addressed sufficiently. When all is said and done, we want you to trust us with every IT aspect of your business and come back to us every time you need IT support.

Honesty

In most cases, technical difficulty in your IT system and model may demand that you start all over again. Making efforts to fix some problems could only prove a waste of time and resources in the long run. For this reason, while it may not be in the best interest of our income stream, we would prefer advising you to do that which is worth it. We appreciate the fact that clients love being told the truth as it is.

Quality

Crosstek takes pride in providing you with top-class services as far as IT support and management are concerned. Not only do we offer services as per the needs of your business, but we also ensure that what you get will give you value for your money. We also support your venture with the latest technologies, best practices, and most innovative solutions that are both stable and secure. So, how do you benefit from our top-notch services? You will gain a competitive edge in the modern, overcrowded commercial landscape, as well as have total peace of mind regarding the IT aspect of your business.

Punctuality

For every commercial entity, time is of the essence. When you develop an IT problem, the best way to avoid further losses is to be timely in requesting help from a professional IT support service provider. At Crosstek, we are always on standby to ensure that we respond to your call when you need us most. Upon placing an appointment with us, you can definitely bet on our punctuality. We do not disappoint when it comes to keeping time. In case of unavoidable circumstances and an unlikely event, we will give you timely notice and keep you updated throughout.

Friendly Service

Our services are focused on providing you with an unforgettable experience. This is why we keep friendliness at the heart of what we do. We enjoy having a chat with our clients and getting to know them better, while also providing the best IT support for their businesses. You should not be surprised to discover that we have a sense of humour too.

Clear Communication

For most people, the IT language can be a hard nut to crack. However, you have no reason to worry about this aspect of the business. This is because, at Crosstek, we ensure that you receive clear communication from the word go. All the technical terms and concepts will be explained in plain English to ensure you are not lost along the way.

Get in Touch With Us

Please get in touch with us today and let us know how we can be of help to your business in solving its IT issues. We also advise you on the IT models to use to make your business soar even higher. You can call us on 01732617744 or email [email protected]

Service Desk Tickets Resolved

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First response met

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Customer retention

About Us

Meet the leadership team

Jon Cross

Jon Cross

Born in South Africa, I am an avid Springbok supporter and love to braai. I am a big Formula 1 fan and it is rugby union over rugby league. I love playing squash to keep fit as well as running around after my 2 young children. Favourite movies – Willow, Shawshank Redemption and anything Star Wars! Favourite music – Guns n Roses, Led Zeppelin, AC/DC, Dire Straits, Pink Floyd, Mumford and Sons.

Peter Tomlins

Peter Tomlins

Living in the South East of the UK for most of my life, I’ve had a passion for computing and technology since an early age, starting all the way back writing BASIC programs on a rubber-keyed 48K Sinclair Spectrum. Outside of work I enjoy an eclectic taste in music, photography, the great outdoors and the odd round of (usually terrible) golf. Favourite movie – Once upon a time in the west Favourite music – Far too many to list here!

PARTNERS

Our strategic partners are carefully chosen and under constant review

We're Here To Help!

Office

South Lodge, Bullen Court
Bullen Lane, East Peckham
Kent, TN12 5LX

Hours

M-F: 9am – 5pm
S-S: Closed

Call Us

Support – 01732 617744
Sales – 01732 617788